Terms of useLast updated: April 2026

Review needed. This is the existing policy, which is written for the Flo4Paws platform at app.flo4paws.co.uk. Once Google Analytics and Google Ads tags are added to this website, the cookie section will no longer be accurate for these pages and must be rewritten to cover the website separately. See seo-audit.md §5.3.

These terms govern your use of the Flo4Paws platform, operated by AnimoIT Ltd. By creating an account or using Flo4Paws you agree to them.

1. What Flo4Paws is

A practice management platform for professional dog behaviourists and their clients, providing behavioural diary tracking, health forms, posture assessments, messaging and consultation management. It is a software tool only. It does not provide veterinary, medical or behavioural advice — all professional guidance comes from your behaviourist.

2. Your account

Your account is created by your behaviourist's practice. Keep your credentials confidential and do not share your account. Provide accurate information and keep it up to date.

3. Your content

You retain ownership of anything you upload, including diary entries, photos and videos. By uploading you grant AnimoIT Ltd a limited licence to store and display that content solely to provide the platform to you and your behaviourist.

4. Acceptable use

Do not use Flo4Paws unlawfully, attempt unauthorised access, upload malicious files, interfere with other users, or copy any part of the platform without written permission.

5. Availability and liability

We aim to keep Flo4Paws available at all times but cannot guarantee uninterrupted access. To the fullest extent permitted by law we are not liable for indirect or consequential loss. Nothing limits liability for death or personal injury caused by negligence, or for fraud.

6. Governing law

These terms are governed by the laws of England and Wales.

AnimoIT Ltd, 143 Tamworth Road, Long Eaton, Nottingham, NG10 1BY · info@flo4paws.co.uk · ICO Registration ZC110921 · Company No. 10219788